Consumer Buying Behaviour Towards Energy Drinks in Malaysia
DOI:
https://doi.org/10.36877/mjae.a0000425Abstract
The busy lives of people worldwide have led to the production and consumption of convenient and readily available food and drinks which can satisfy the need for energy to go on. However, some claim that these processed consumables are not necessarily nutritious and sometimes even harmful to the body, especially energy drinks loaded with a vast amount of sugar. This paper investigates consumer buying behaviour towards consuming two types of energy drinks, i.e., artificial and herbal energy drinks. Questionnaire surveys were used to collect the data from 450 respondents among the urban area residents in Selangor and Kuala Lumpur. Chi-square analyses were conducted to see the relationship between the demographic profiles of consumer buying behaviour towards energy drinks, showing a significant value of .000 for artificial energy drinks and .023 for herbal energy drinks. Whilst factor analysis were run to examine the factors influencing consumer buying behaviour toward energy drinks. The data reveal that lifestyle, age, preferences, price, and customer trust impact consumers' energy drink purchasing decisions. To improve the production of herbal energy drinks so they may be sold at a reduced price, manufacturers should be honest about the ingredients of artificial or herbal energy drinks.
References
Alford, C., Cox, H., Wescott, R. (2001). The effects of red bull energy drinks on human performance and mood.
Amino Acids. 21(2): 139–150.
Ali, J., Kapoor, S., Moorthy, J. (2010). Buying behaviour of consumers for food products in an emerging economy. British Food Journal, 112(2): 109–124.
Chiciudean, D., Funar, S., Arion, F., et al. (2012). The factors of influence over the consumer buying behaviour for organic food. Bulletin of University of Agricultural Sciences and Veterinary Medicine Cluj-Napoca. Horticulture, 69(2): 68–71.
Clauson, K. A., Shields, K. M., McQueen, C. E., et al. (2008). Safety issues associated with commercially available energy drinks. Pharmacy Today, 14(5): 52–64.
Elliott, M. T., Fu, F. Q., Speck, P. S. (2012). Information Search and Purchase Patterns in a Multichannel Service Industry. Services Marketing Quarterly, 33(4), 22–310.
Guenzi, P., Johnson, M. D., Castaldo, S. (2009). A comprehensive model of customer trust in two retail stores.
Journal of Service Management. 20(3), 290–316.
Hansen, T. (2005). Understanding consumer perception of food quality: the cases of shrimps and cheese. British Food Journal, 107(7), 500-525.
Hecht, A. A., Perez, C. L., Polascek, M., et al. (2020). Influence of food and beverage companies on retailer marketing strategies and consumer behaviour. International Journal of Environmental Research and Public Health, 17(20): 7381.
Hernández, B., Jiménez, J., José Martín, M. (2011). Age, gender and income: do they really moderate online shopping behaviour?. Online Information Review, 35(1): 113
Higgins, J. P., Tuttle, T. D., Higgins, C. L. (2010). Energy beverages: content and safety. Mayo Clinic Proceedings, 85(11): 1033–1041.
Kenning, P. (2008). The influence of general trust and specific trust on buying behaviour. International Journal of Retail & Distribution Management, 36(6): 461–476.
Khan, N., Mukhtar, H. (2013). Tea and Health: Studies in Humans. Current pharmaceutical design, 19(34): 6141–6147.
Lohse, G., Bellman, S., Johnson, E. J. (2000). Consumer buying behaviour on the Internet: Findings from panel data. Journal of Interactive Marketing, 14(1): 15–29.
McKay, D. L., Blumberg, J. B. (2006). A review of the bioactivity and potential health benefits of peppermint tea (Mentha piperita L.). Phytotherapy Research: An International Journal Devoted to Pharmacological and Toxicological Evaluation of Natural Product Derivatives, 20(8): 619–633.
McKechnie, S. (1992). Consumer buying behaviour in financial services: An overview. International Journal of Bank Marketing, 10(5), 5–39.
Meier B. (2012). Safety Becomes a Concern with High-Caffeine Drinks. http://www.nytimes.com/2012/10/24/business/safety-becomes-a-concern-with-energy-drinks.html?pagewanted=all&_r=1.
[NCCIH] National Center for Complementary and Integrative Health. (2018). [online] Available from https://nccih.nih.gov/health/energy-drinks [Accessed 1 Aug. 2019].
Pallant, J. (2001), SPSS Survival Manual - A Step by Step Guide to Data Analysis Using SPSS For Windows (Version 10), Buckingham Open University Press.
Pennington, N., Johnson, M., Delaney, E., et al. (2010). Energy drinks: a new health hazard for adolescents.
The Journal of School Nursing, 26(5): 352–359.
Poulos, N. S., Pasch, K. E. (2016). Socio-demographic differences in energy drinks consumption and reasons for consumption among US college students. Health Education Journal, 75(3): 318–330.
Prakash, S. (2010). Consumer Buying Behaviour. In Babu, M. G., Vani, G., & Panchanatham, N. (Ed.), The 21st Century Consumers: A Behavioural Perspective (Pp. 63–68). Global Vision Pub. House.
Ravikumar, C. (2014). Review on herbal teas. Journal of Pharmaceutical Sciences and Research, 6(5), 236–238.
Reissig, C. J., Strain, E. C., Griffiths, R. R. (2009). Caffeinated energy drinks—a growing problem. Drug and Alcohol Dependence, 99(1–3), 1–10.
Sawynok, J. (1995). Pharmacological rationale for the clinical use of caffeine. Drugs, 49(1): 37–50. Schiffman, L. G., Kanuk, L. L. (2000). Consumer Behavior (7th ed.). Wisconsin: Prentice-Hall.
Schmitz, A. J. (2012). American Exceptionalism in Consumer Arbitration. Loyola University Chicago International Law Review, 10(81).
Smith-McLallen, A. (2012). Effects of pharmacy benefit carve-in on utilization and medical costs: a three-year study. Benefits Magazine. 49(2): 1–6.
Solomon, M., Russell-Bennett, R., Previte, J. (2012). Consumer behaviour. Pearson Higher Education AU.
Tsakiridou, E., Boutsouki, C., Zotos, Y., et al. (2008). Attitudes and behaviour towards organic products: an exploratory study. International Journal of Retail & Distribution Management, 36(2), 158–175.
Zenith. (2003). The 2003 Zenith Report on International Functional Soft Drinks. Zenith International Publishing Ltd, Bath, United Kingdom.

.png)

.jpg)